Shipping Policy

Last Updated: August 25, 2026

Thank you for shopping with SureYet. We currently ship orders within the United States only.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding major U.S. holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping

SureYet currently offers Standard Shipping only.

Standard shipping is estimated to take 5–7 business days after your order has been processed and shipped.

Shipping times are estimates and are not guaranteed. Delivery may occasionally take longer due to carrier delays, weather, holidays, high order volume, or other circumstances outside of our control.

Shipping Rates

Any applicable shipping charges will be displayed at checkout before your order is completed.

Shipping Locations

SureYet currently ships only to addresses within the United States.

We do not currently offer international shipping.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided with your order.

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update with the carrier.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We will make every effort to update the address before the order ships, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.

SureYet is not responsible for orders that are delayed, returned, or delivered incorrectly due to an inaccurate or incomplete address provided at checkout.

Lost, Delayed, or Damaged Packages

If your tracking information shows that your package is still in transit beyond the expected delivery timeframe, please contact us so we can help you determine the next steps.

If your order arrives damaged, please contact us as soon as possible and include your order number along with photos of the damaged item and packaging.

If a package is marked as delivered by the carrier but cannot be located, please first check around the delivery location and with household members, neighbors, or building management. You may also need to contact the shipping carrier directly.

We will do our best to assist with shipping-related issues whenever possible.

Questions

If you have any questions about your order or shipping, please contact us through the contact information provided on SureYet.com.